Shantelle is an Assistant Branch Manager of Marsh (formerly JLT) Townsville Branch. Commencing work with Lumley insurance in 2002, Shantelle progressed through the ranks becoming an underwriter managing a diversified portfolio of brokers located between Rockhampton and Townsville.
In 2005 Shantelle joined Northern Insurance Brokers concentrating on the newly form Indigenous Scheme and managing a portfolio of mixed clients.
In 2008, Shantelle commenced work with JLT (JLT was acquired by Marsh in 2019) after they acquired Northern Insurance Brokers and now manages her own portfolio encompassing various occupations.
In 2017 Shantelle was promoted to Assistant Branch Manager of the Townsville Branch.
Shantelle is a Qualified Practicing Insurance Broker (NIBA) and Fellow CIP (ANZIIF) and holds a Graduate Diploma of Insurance and Financial Services.
Shantelle is also a Founding Member of North Queensland Insurance Charity Benefit who have successfully raised over $100,000 for charities with a presence in North Queensland.
Shantelle is the President of Townsville Business Women’s’ Circle, a non-for-profit Organisation that aims to provide experiences and opportunities for people to connect for professional and personal development, provide recognition of business women's achievements and foster regional collaborations for business growth across North Queensland.
Shantelle joined Cure Starts Now Australia in 2018.